Bonus statuses
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Why is my Bonus Cashback still pending?Bonus Cashback usually comes with a set of requirements. Please ensure to read through the terms and conditions of the bonus offer. If you are still facing issues, please write in to us at hotro@goshopback.vn.
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Why is my Bonus Cashback not reflecting in my account?Your bonus may not reflect in your ShopBack account likely because you have not fulfilled all the requirements of the offer. Please ensure to read through the terms and conditions of the bonus offer, especially crediting time periods, potential mi...
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Why is my Bonus Cashback rejected?Your Bonus Cashback might have been rejected because of the following reasons: 1) Requirements to qualify for bonus not all fulfilled 2) Self-referral (for refer-a-friend programme bonuses) Neither of the above? Contact us at hotro@goshopback.vn a...