Creating a ShopBack Account
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How do I sign up for an account?1. Click here to go to the signup page. 2. Register a ShopBack account via your email address (by clicking "use email address") or linked to your Facebook account (by clicking "Facebook") depending on which method you want to login with. 2.1. Add...
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Is there a bonus for signing up?Yes, you can earn bonus Cashback if you sign up for a ShopBack account with a referral link provided by an existing ShopBack user (under Refer-A-Friend programme).
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Where do I enter my referral code?You can enter the referral code on the ShopBack App. To do so, download the ShopBack app and enter the referral code at the sign-up page. If you're on the ShopBack desktop website, click on the referral link provided by your referrer.
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My mobile number already exists. What do I do?Oops! This happens when your mobile number is already registered to another account. Each phone number can only be designated to one ShopBack account. If you require assistance, do reach out to our friendly customer service officers at hotro@gosho...
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What should I do if I do not receive my OTP?If you did not receive the OTP upon sign up, not to worry! At times, missing OTPs are due to areas with poor reception, a mobile device issue, or network traffic congestion. Here are some troubleshoot suggestions : 1) Move to an open area with str...
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How do I verify my account?If you are on the Desktop Browser: Click here to access your ShopBack Account Page. Click the link at the top of the account page and we will send a verification email to you.
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How do I add my payment details?1) Click here2) Click on the box with the + sign. (If you have not added any bank accounts yet) 3) A small window will popup. Kindly fill in your bank account details accordingly. 4) After adding your bank details, an email will be sent to you to ...
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How do I verify my payment details?You would receive a payment verification email after you have updated your bank account details in your ShopBack payment settings. If you did not receive the email in your inbox, kindly check your spam/junk mail folder. *Payment verification email...
