Logging In
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How do I log in my ShopBack account?If you have signed up for a ShopBack account with an email address: Select 'Use email address'. Enter your email address and password and click 'Sign In'. If you have signed up for a ShopBack account with Facebook: Select "Continue with Facebook".
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How do I recover my password?At the login page, click "Forgot password" and a reset password email will be sent to your inbox. If you are on the ShopBack app, please close the app before clicking on the reset password link in the email.
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What do I do if I am unable to log in?Not to worry, we're here to help! Reach out to our friendly customer service team at hotro@goshopback.vn, and we will be happy to help.
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I no longer want to use Facebook to log in. What should I do?You can change your ShopBack log in account from using Facebook to an email address and newly set password. To do so, please reach out to our friendly customer service teams at hotro@goshopback.vn, we would be glad to help you futher. Do note that...