How do I retrieve proof of my cashback withdrawal?

To request for remittance advice for your withdrawal, please write in directly to us at hotro@goshopback.vn with your ShopBack account email address and the details of your withdrawal (which you can retrieve from your ShopBack account under "withdrawal history").

Note: The amount you receive is the amount withheld personal income tax as prescribed by law and other service charges (if any).

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