What should I do if I do not receive my OTP?

If you did not receive the OTP upon sign up, not to worry!
At times, missing OTPs are due to areas with poor reception, a mobile device issue, or network traffic congestion.

Here are some troubleshoot suggestions :
1) Move to an open area with strong reception
2) Request again within 10-15 minutes

If you still do not receive your OTP for sign up, feel free to contact our friendly customer service at hotro@goshopback.vn.

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