I'm seeing an error message that I've not verified my account. What should I do?

If you see this error message, please click on the verify my account link. This will trigger and email requesting for you to verify your details.

If you are facing issues, please try again and ensure this time you close the ShopBack app/logout of ShopBack website before clicking on the verify link in the email. An alternative will be to verify your account in a web browser in incognito/private browsing mode.

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